Terms of Service

Acceptance

Momento is operated by Jyoti Traders. By using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. You must be at least 13 years old (16 in the EEA/UK without parental consent where required). We may update these terms; material changes will be posted on this page.

The Service

Momento is an event photo sharing platform. Hosts create events, share QR codes, and collect photos from guests. The platform generates AI recap videos, awards, and sharing tools. The Service is provided "as is" without warranty of any kind.

Accounts

• Hosts must create an account (email or Google sign-in) to manage events.
• You are responsible for maintaining the security of your account credentials.
• Guests do not need accounts. They access events via QR code or link.

Content and uploads

• You retain ownership of photos you upload.
• By uploading, you grant Momento a non-exclusive, worldwide license to store, display, and process your photos solely to provide the Service (gallery, recap, awards, stickers, watermarked downloads).
• You represent that you have the right to upload the content and that it does not violate any law or third-party rights.
• Hosts are responsible for obtaining consent from people photographed at their events and for complying with workplace, school, and venue rules (including corporate and wedding photography policies).
• You must not upload illegal, harmful, harassing, defamatory, or infringing content.
• Event hosts must moderate their events and respond to removal requests promptly.
• We may remove content or suspend events that violate these terms. See our Copyright & Takedown policy.

AI recap & awards

Recap videos and auto-generated awards are provided for entertainment. They may not perfectly represent every guest or moment. Momento does not guarantee accuracy, quality, or availability of AI outputs. Hosts are responsible for reviewing content before sharing publicly. Recaps are generated when the host triggers them — not automatically on a fixed schedule.

Payments

• Paid plans are one-time payments per event, processed via Razorpay.
• Payments are generally non-refundable once the event has been used (photos uploaded or guests joined).
• If you paid but could not use core paid features due to a verified platform fault before meaningful use, contact cameramomento@gmail.com within 7 days — we will review refund requests in good faith.
• Prices are listed in INR and may change without notice for new events. Mandatory consumer rights under Indian law still apply where they cannot be waived.

Prohibited use

• Do not use the Service to distribute illegal, harmful, or infringing content.
• Do not attempt to bypass rate limits, upload limits, or security measures.
• Do not use automated tools to scrape, download, or extract data from the Service.
• Do not impersonate other users or misrepresent your identity.

Termination

We may suspend or terminate your access if you violate these terms. You may delete your account from the dashboard (web) or Settings (mobile). Deleting an account permanently removes hosted events and associated photos.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Momento from claims, damages, and expenses (including reasonable legal fees) arising from your content, your events, your violation of these terms, or your violation of others' rights — including privacy and copyright claims related to photos you or your guests upload.

Limitation of liability

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOMENTO IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO A SPECIFIC EVENT IS LIMITED TO THE AMOUNT YOU PAID US FOR THAT EVENT IN THE TWELVE MONTHS BEFORE THE CLAIM (OR INR 5,000 IF YOU USED A FREE PLAN).

Some jurisdictions do not allow certain limitations — in those cases, our liability is limited to the minimum permitted by law. Nothing in these terms limits liability that cannot be limited under mandatory consumer protection laws.

Dispute resolution

These terms are governed by the laws of India. Courts in Bangalore, Karnataka have primary jurisdiction for business disputes. If you are a consumer in the EEA, UK, or another jurisdiction with mandatory local consumer rights, you may also have the right to bring claims in your country of residence where required by law.

To the extent permitted by applicable law, you and Momento agree to resolve disputes individually and not as a class or representative action. Contact cameramomento@gmail.com before filing suit — we will attempt good-faith resolution within 30 days.

Contact

For questions about these terms, email cameramomento@gmail.com.